What you'll get

This online asset management awareness course helps municipal staff and elected officials in Canada learn how to explain the challenges and understand the benefits of asset management so they can sustainably deliver services to their customers.

  • Short and Engaging Educational Content

    Learning content is short and informative making it easier to digest and complete without a massive time commitment.

  • Access from Anywhere, Anytime

    Get immediate access to the self-guided training content that includes video clips, engaging interactions, interactive activities, knowledge checks and more!

  • Join a Community of Asset Managers

    Course participants will be added to the online AM102 community where you can connect with peers facing similar AM challenges.

Course Curriculum

    1. Intro to the AM102 Course

    2. Participant Information

    3. FCM and the Government of Canada

    4. Resources

    5. About CNAM

    6. A message from your instructor, Iain Cranston

    7. A message from your instructor, Joey Thibault

    8. Your Current Level of AM Awareness

    9. Participant Workbook - Check-in

    1. Formalizing AM

    2. AM101 Booklet - How to get started in AM

    3. AM Assessment

    4. AM Roadmap

    5. Communities/Challenges

    6. Knowledge Check - How to get Started

    1. People do Asset Management

    2. Senior Leadership and Skilling up your Organization

    3. The Ikea Effect

    4. Change Management

    5. Knowledge Check - People and Leadership

    1. Service Data

    2. Asset Data

    3. Asset Age Calculator - Part 1

    4. Asset Age Calculator - Part 2

    5. Financial Data

    6. Data Quality

    7. Simple Data Hierarchy - Example

    8. Knowledge Check - Data and Information

    9. Participant Workbook - Check-in

    1. Asset Management Plans

    2. Connecting Departments through AM Plans

    3. Finances and Budgets

    4. Risk Management and Criticality

    5. GIS and Scenario Planning in Windsor

    6. Triple Bottom Line

    7. Knowledge Check - Planning and Decision-Making

    1. Line of Sight

    2. Management Systems

    3. AM Policies

    4. AM Policy Downloads

    5. AM Strategy

    6. Objectives/Frameworks/Governance

    7. Knowledge Check - Policy and Governance

About this course

  • 51 lessons
  • ~6 hours of content
  • $245

Testimonials

“The sessions were very interactive and I found it easy to continue being engaged during the session. ”

Participant, CNAM's AM102 live course

“The diagrams and video used during the course was very helpful in understanding the content. ”

Participant, CNAM's AM102 live course

“Obtained a great general overview of Asset Management principles which will assist me as GIS support to our asset management team within our organization ”

Participant, CNAM's AM102 live course

“Explained all topics/concepts well and used real life scenarios that are relatable on a municipality level to get points across. ”

Participant, CNAM's AM102 live course

Begin your Asset Management Journey, today

This course was initially developed through the Municipal Asset Management Program (MAMP), which is delivered by the Federation of Canadian Municipalities (FCM), and funded by the Government of Canada.