Every community deserves reliable services and resilient infrastructure. Achieving that vision starts with the way we manage our assets today.
This 90-minute eLearning course lays the foundation for effective Asset Management (AM)—equipping public service professionals with the knowledge to drive lasting impact.
Learn how thoughtful, proactive management strengthens communities, safeguards resources, and ensures sustainable service delivery—because building a better future starts with the steps we take now.
Current course is designed for a Canadian audience. US-specific AME course is in development.
By the end of this course, learners will be able to:
Explain how decades of decisions have contributed to the current state of infrastructure.
Identify compounding factors that further complicate infrastructure decisions.
Describe key concepts of Asset Management including asset registry, life cycle cost, risk management, and levels of service and how they apply to decision making.
Articulate the benefits of improved Asset Management practices for my community and organization.
Outline the steps to begin your Asset Management journey and identify key resources to support the process.
icInfrastructure creates innovative training programs and eLearning platforms for infrastructure owners to educate staff and stakeholders on improving infrastructure planning practices.
Cities, towns, utilities, states, provinces, federal and national governments use our educational programs to train and develop staff around best practice infrastructure management. We enable better decisions and management of infrastructure assets (water, wastewater, roads, recreation, power utilities, rail, transit, natural assets and more) that are essential to quality-of-life services in communities for current and future generations.
We have successfully delivered numerous high-profile training programs across North America, engaging over 5,000 staff and elected officials from over 2,000 organizations.
“Asset management has helped us improve our capital planning process. It now takes significantly less time”
Tony Haddad, Tecumseh (Ontario)
“Asset Management has helped the City of Rochester Hills evolve our infrastructure decision making, and I estimate we saved ~$3M / ~10% on our capital projects this year from better communication, planning and timing”
Joe Snyder, Rochester Hills (Michigan)
“We need to start discussions with rate payers and elected officials on the true cost of asset ownership. From there, we can talk about levels of service and sustainable rates”
Carrie Ricker Cox, Oakland County (Michigan)
“What sets icInfrastructure apart is their keen ability to connect with trainees from all backgrounds. They effectively convey the immense value that asset management can bring to any organization, empowering trainees to champion discussions on sustainable infrastructure practices. Their training programs not only enhance understanding but also inspire participants to advocate for change within their communities.”
Ryan Laruwe, Michigan
“icInfrastructure developed and delivered a distinguished statewide asset management learning program in Michigan, training over 600 professionals to build confidence and knowledge on industry best practices. Their unparalleled expertise and customized approach have empowered Michigan infrastructure owners to make smarter, more efficient decisions. With their guidance, we are changing the culture of how we manage infrastructure in Michigan.”
Erin Kuhn, Michigan
“I really enjoy working on Asset Management planning with Iain. He's got a keen way of presenting that really draws out participation and engagement.”
Stephen Johnston, West Kelowna (British Columbia)
“icInfrastructure has been an incredible partner in our mission to empower New Brunswick’s infrastructure owners with the knowledge and skills to make informed and evidence-based decisions. They are the “engine” to our capacity building program, making sure we stay on track and keep our events running smoothly. Their domain knowledge in infrastructure is a great asset, as they help guide and shape our programs for the future. ”
Mike Benson, New Brunswick
“The CNAM eLearning course [developed by icInfrastructure] provided me with a rare opportunity to gain a full understanding of asset management in municipalities. My perspective has been greatly broadened since participating in the course. It was initially recommended to me by my manager, but now I would wholeheartedly recommend it to anyone who is interested in asset management.”
Heli Xu, Barrie (Ontario)
“The MIC AM Champion program [developed by icInfrastructure] provided key insights into asset management as a strategic tool for optimizing infrastructure investments and improving service delivery. I learned the value of data-driven decisions, lifecycle planning, and proactive maintenance to reduce costs and risks. The course also highlighted the importance of collaboration and stakeholder engagement, equipping me to prioritize resources and manage infrastructure more effectively.”
Nick Roggenbuck, Harbor Beach (Michigan)
“As a newly elected official, the field of Asset Management is new. What is clear is just how important asset management is for public officials to understand, and governing bodies to embrace during the budget development process. The focus is often on the initial investment in a new facility, and by broadly considering the total life cycle cost including techniques and best practices to maximize use of an asset over time, we can act as better stewards of public infrastructure. icInfrastructure provided a compelling and thought-provoking training in a way that truly engaged us, a mixed audience of public officials, nonprofit leaders, and utility operators.”
Chris Noel, Denali (Alaska)
